Hello! I'm Sundarapandy Murugan
I always seeking knowledge and I am open for new experiences and challenges and I am looking forward to improve my skills all the time.
​
I have more than 11 years of progressive experience in Back Office Operations, Customer Service, Data management, Quality Assurance.
​
I am a result-oriented and professional individual person.
​
I am Specialist in :
Back Office Operations, Customer Service, Data management, Process Improvement, Six sigma principles, ISO 9001;2008 Procedures, Quality Audit, Leadership, People Management, Training & development.
Sundarapandy Murugan
Senior Executive Quality
Phone:
(971)566362237
Email:
Address:
1604, 16th Floor, Al Baraka Studio Building, near Fathima Super Market, Abu Dhabi, UAE
​
Date of Birth:
May 6th, 1981
​
EDUCATION
Madurai Kamaraj University, Madurai, Tamilnadu, India
​
MS Information technology and Management
1998-2001
Bachelor's Degree
The American College, Madurai, Tamilnadu, India
​
B.Sc Computer Science
Thiagarajar Model Higher Secondary School, Madurai, Tamilnadu, India
​
Science and Mathematics
1996-1998
High School Diploma
EXPERIENCE
CLIENTS
SKILLS
Microsoft ExCel - Advanced
Microsoft Word - Advanced
Power Point - Proficient
Adobe - Proficient
Tamil - Mother Tongue
English- Advanced
CERTIFICATION
Amnet Systems Private Limited, Chennai, Tamilnadu, India
​
-
Analyzing new projects, as per customer specifications, preparing sample outputs before starting the live workflow process.
-
Evaluate production processes for compliance with quality requirements
-
Periodically inspect and calibrate auditing tools
-
Assist in development of audit plans, audit schedules
-
Participate in quality audits
-
Identify processes, situations, where organization is meeting requirements, as well as identify opportunities for improvement
-
Assist audit team in developing audit reports and present audit reports to top management, as needed
2011-2016
Senior Executive
2007-2011
Junior Executive
Amnet Systems Private Limited, Chennai, Tamilnadu, India
​
-
Developed Generic auto Transfer Tools to deliver the output files
-
Improved Time Utilization from 30 minutes to 5 minutes for include the new projects or modify into Auto FTP application
-
Development cost has reduced up to 1 Lakhs INR per annum.
-
Developed tool to simplify the tearsheet exception process.
-
Improved Time Utilization from 1 hour to 5 minutes for process tearsheet exception
-
FTEs has been minimise from 3 to 1 member to process this exception
-
Microsoft License has been saved since we have developed the tool working Under Open office
Amnet Systems Private Limited, Chennai, Tamilnadu, India
​
-
Responsible for ensuring a product or service meets the established standards of quality including reliability, usability and performance
-
Reviewed the implementation and efficiency of quality and inspection systems
-
Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
-
Document internal audits and other quality assurance activities
-
Investigate customer complaints and non-conformance issues
-
collect and compile statistical quality data
-
Analyze data to identify areas for improvement in the quality system
-
Develop, recommend and monitor corrective and preventive actions
-
Prepare reports to communicate outcomes of quality activities
-
Identify training needs and organize training interventions to meet quality standards
-
Coordinate and support on-site audits conducted by external providers
-
Evaluate audit findings and implement appropriate corrective actions
-
Monitor risk management activities
-
Responsible for document management systems
2005-2007
Quality Assurance Specialist
2001-2003
Master's Degree
2016 - Life time
Six sigma Green Belt Certification
Threads of Excellence Knowledge Management LLP, Chennai, Tamilnadu, India
2015 - Life time
Internal Quality Auditor - ISO certification (ISO 9001:2008)
TUV India Private Ltd, Mumbai, India
